Patient Care Specialist
Job Description
Job description
Job Overview
We are seeking a dedicated and compassionate Patient Care Technician to join our team in a fast-paced l clinic environment. The ideal candidate will play a crucial role in providing exceptional patient care and support, ensuring that our patients feel comfortable and well-informed during their visits. This position requires strong communication skills, attention to detail, and the ability to work collaboratively with healthcare professionals.
Duties
- Assist patients with their needs before, during, and after procedures.
- Maintain accurate patient records and documentation using Athenahealth and other systems.
- Utilize medical terminology and coding knowledge, including ICD-10, to ensure proper billing and coding practices.
- Perform clerical duties such as scheduling appointments, managing patient files, and answering phone inquiries.
- Provide excellent customer service by addressing patient concerns and inquiries in a professional manner.
- Collaborate with receptionists and other staff members to ensure seamless patient flow within the clinic.
- Prepare treatment rooms by sterilizing instruments and ensuring all necessary supplies are available.
Job Requirements
Experience
- 2 +years of previous experience in a dental or healthcare setting is preferred but not required.
- Familiarity with medical coding practices and terminology is advantageous.
- Strong clerical skills with proficiency in using electronic health record systems such as Athenahealth.
- Excellent customer service skills with the ability to communicate effectively with patients of all backgrounds.
- A proactive attitude towards learning new skills and adapting to the dynamic environment of a clinic.
Join our team as a Patient Care Technician where you can make a positive impact on patient experiences while developing your career in healthcare!
Job Type: Full-time
Pay: From $20.00 per hour
Additional Information
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Houston, TX 77094: Relocate before starting work (Required)
Work Location: In person