Patient Access Representative - Memorial City
Houston, TX 77024
Pulse Staffing has a contract assignment available for an experienced patient access representative in the Memorial City area of Houston.
Position is responsible for:
Answer multi-lined phone for both Commercial and Medicare Advantage member line to answer questions about benefits, eligibility and claims.
Work on off phone projects such as return mail, EOB/EOP requests and handle escalated claim issues.
Other job duties as assigned.
This is a call-center environment. Schedule is generally Monday - Friday(8:00am - 4:30)/ 8hrs. There may be times to cover phones from 11:30 - 8:00pm
HS Diploma or GED required. 2+years Experience with Commercial Insurances and Medicare Advantage. Experience answering questions about benefits, eligibility and claims. Excellent customer service skills.