Patient Access Representative - Memorial City

Houston, TX 77024

Posted: 07/03/2019 Employment Type: Contract Industry: Health Care, Admin - Clerical Pay Rate: $16/hr

Pulse Staffing has a contract assignment available for an experienced patient access representative in the Memorial City area of Houston.

Position is responsible for:

Answer multi-lined phone for both Commercial and Medicare Advantage member line to answer questions about benefits, eligibility and claims.
Work on off phone projects such as return mail, EOB/EOP requests and handle escalated claim issues.
Other job duties as assigned.

This is a call-center environment. Schedule is generally Monday - Friday(8:00am - 4:30)/ 8hrs. There may be times to cover phones from 11:30 - 8:00pm

HS Diploma or GED required. 2+years  Experience with Commercial Insurances and Medicare Advantage. Experience answering questions about benefits, eligibility and claims. Excellent customer service skills.

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