•    Ability to establish credibility, build rapport and create trust in a virtual setting.  Excellent relationship management skills and ability to collaborate effectively and partner well with others.
•    Enterprise orientation to provide consistent guidance on issues and policies spanning various lines of business.  Ability to understand the nuances of various lines of business and communicate using business terminology and provide recommendations in support of individual business needs.
•    Strong organizational skills with a demonstrated ability to prioritize and use time effectively and efficiently, while shifting frequently between multiple priorities and business requirements simultaneously.
•    Detail-oriented employee relations specialist with a passion for creating a fair, positive working environment and facilitating communication between employees and leaders.
•    Uses professional and customer-focused approach, with excellent verbal and written communication to handle customer inquiries.
•    Demonstrates a sense of commitment to work and willingly assumes responsibility for accomplishing objectives. Sets a Winning Example - Demonstrates integrity, including placing Company interests ahead of personal agendas
•    Ability to make decisions and solve problems by analyzing information and evaluating results to choose the best solution and solve problems collaboratively with others, using independent judgment to select proper courses of action.
•    Demonstrated ability to support a positive team environment and to contribute to team development and transfer of knowledge.
•    Demonstrated ability to champion the employee experience by leveraging the organization’s culture and values; ensuring equitable resolutions to employee relations issues.
•    Demonstrated ability to work reactively on critical employee relations issues that are crisis-oriented and typically can only be successfully completed with limited time.
•    Assures alignment of business strategies/initiatives with company’s employee relations principles and practices
•    Influences outcomes through respectful advocacy and persuasion.
•    Ability to articulate and stand firm in his/her convictions when challenged or resisted.
•    Demonstrated knowledge of and skill in conflict resolution, decision making, influence, interpersonal relations, oral communication, problem solving, results orientation, systems thinking, written communication, self-motivated, initiative, detail-oriented, multi-tasking, prioritize, group presentations, group process facilitation, and project management.
•    Highly proficient in the use of the Microsoft Office Suite as well as HRISs.
•    Working knowledge of multiple human resource disciplines, including compensation practices, organizational development, talent management, employee relations, diversity, performance management, and federal and state respective employment laws.
•    Extensive knowledge of HR process, procedures, and policies.  Prior experience working and applying HR principles in a system environment with prior experience developing, maintaining and improving processes to achieve greater efficiencies and performance.