Pulse Staffing

Ambulatory Service Representative

Job Description

Ambulatory Service Representative, are you looking for a staffing organization that can get you the assignments that you truly want? This is your chance to take advantage of an exciting career opportunity at Pulse Staffing! Established since 1988, we are the premium provider of the highest quality health care professionals to many of Houston’s top-rated hospitals and healthcare networks. By providing simple solutions to complex demands, we’ve developed lasting relationships, delivered consistent service, and gained the trust of some of the most prestigious medical facilities in Texas.

Due to our unparalleled success, we are seeking energetic, compassionate, and experienced Ambulatory Service Representative to join our team and take advantage of local and travel assignments in the Houston, TX area. We pride ourselves on building long-lasting relationships with our nurses that create a one-of-a-kind staffing experience. We continue to uphold our great reputation with exceptional customer service that produces unique and endless opportunities for our nurses.

At Pulse Staffing, we look for staff who care for patients like family, not because it’s their job, but because it’s their calling. We offer per diem shifts, local contracts, travel contracts, and direct hire opportunities for positions in various clinical settings. Think you have what it takes? Contact us today!

“What’s in it for you with us?”

• Competitive compensation
• A convenient work shift – for 13 weeks or PRN
• Paid weekly
• Parking Reimbursement
• Virtual Hiring Process with Online Paperwork
• We work with your schedule for interviewing time & location
• The flexibility to speak with one of our Staffing Coordinators after-hours

Ambulatory Service Representative / Healthcare / Medical Staffing / Professional Services

Job Requirements

Ambulatory Service Representative Duties:

• Performs patient registration procedures and ensures that all necessary patient forms are provided and filled out for the clinic visit.
• Communicates with patient staff and providers regarding patient arrivals delays and clinic processes.
• Verifies insurance benefits and identifies correct plan codes that drive reimbursement (i.e. Capitated allowance vs. per diem or discount of charges.).
• Enters batches and reconciles TCH charges daily.
• Schedules new or follow up appointments for patients and confirms patient appointments verifying patient demography and insurance information. Schedules ancillary appointments diagnostic tests and follow up appointments per provide
  orders/requisitions.
• Ensures that interpreter services are available for patients as needed.
• Responds to customer questions with prompt information and /or service related to appointment status wait time or unanticipated problems while being culturally sensitive.
• Performs other duties and provides basic office support including ordering and maintaining office/clinic supplies; maintaining office equipment; managing correspondence; copying faxing mailing and filing documents; and collecting
  distributing mail.
• Serves in key role to assure most efficient patient throughput in exam rooms.
• Will assist with inbound and outbound calls, referrals, scheduling, coverage for front desk if needed
• Epic experience, Call center experience, Healthcare experience preferred. Must be able to work in a fast-paced setting

Ambulatory Service Representative Responsibilities:

• Ambulatory Service Representative to provide assistance to patients in a courteous and friendly manner
• Check in and check out functions
• Ambulatory Service Representative responsible for registration and cashiering
• Ambulatory Service Representative who is responsible for answering phones, scheduling appointments, process reports
• Performs patient registration procedures and ensures that all necessary patient forms are provided and filled out for the clinic visit.
• Responds to customer questions with prompt information and /or service related to appointment status wait time or unanticipated problems while being culturally sensitive.

Ambulatory Service Representative Skills:

• Experience in a healthcare or related setting as well as pediatric experience is preferred.
• Required knowledge of medical terminology insurance terminology and customer service.
• Must have the ability to communicate effectively both oral and written forms; possess good interpersonal skills organization and problem-solving skills and good time management skills.
• Must be able to provide excellent customer service skills operate a personal computer and software efficiently and open general clinic equipment

Education:

• Required S. Diploma or GED

Specific qualifications for Ambulatory Service Representative role include:

• Minimum 1 years of Ambulatory Service Representative experience
• 2 years of excellent customer service experience
• Pediatric experience
• Bilingual in Spanish / English preferred
• Previous experience with Epic Scheduling tool
• Ability to work in a fast paced, high-risk environment

• Must meet Pulse Staffing’s hiring criteria

Ambulatory Service Representative / Healthcare / Medical Staffing / Professional Services

Join us at the heart of healthcare and enjoy a rewarding career!

Apply now!