Account Manager - Healthcare Staffing
Job Description
Healthcare Staffing Account Manager
Pulse Staffing is seeking a driven, relationship-focused Healthcare Staffing Account Manager to manage a full desk within our established 38-year healthcare staffing organization. This role is responsible for generating new business, building and maintaining client relationships, recruiting healthcare professionals, and overseeing staffing operations to ensure successful placements and exceptional service delivery.
This is an ideal opportunity for someone who thrives in a performance-driven sales environment with unlimited earning potential, while also finding purpose in making a meaningful impact on people’s lives by helping healthcare professionals advance their careers and connecting clients with exceptional talent.
Key Responsibilities
Business Development & Client Management
- Develop and maintain relationships with healthcare facilities, case managers, discharge planners, and referral sources
- Identify new business opportunities through marketing, networking, cold calling, and relationship-building efforts
- Conduct client visits, presentations, and service reviews
Recruiting & Talent Acquisition
- Source, recruit, screen, interview, and onboard healthcare professionals
- Maintain an active pipeline of qualified candidates
- Match candidates to client needs based on skillset, availability, and compliance requirements
Staffing & Operations
- Manage employee schedules and staffing assignments to ensure proper coverage
- Coordinate call-offs, schedule changes, and urgent staffing requests
- Monitor credentialing and compliance requirements to ensure staff remain fully compliant
Performance Expectations
- Meet established sales and recruiting goals
- Maintain high fill rates and client satisfaction scores
- Ensure timely communication with clients and employees
Qualifications
- Previous experience in healthcare staffing, recruiting, account management, or healthcare operations preferred
- Strong sales and relationship-building skills
- Ability to multitask and manage competing priorities in a fast-paced environment
- Excellent communication, organization, and problem-solving skills
- Experience with scheduling, recruiting platforms, or staffing software preferred
- Proficient in Microsoft Office and general computer systems
- High sense of urgency and accountability
Preferred Experience
- Home health, hospice, private duty, therapy, nursing, or allied health staffing experience
- Full desk staffing experience
- Business development or outside sales experience
- Knowledge of healthcare credentialing and compliance processes
What We Offer
- Competitive base salary plus incentive opportunities
- Career growth and advancement opportunities
- Supportive and team-oriented culture
- Opportunity to make a meaningful impact in healthcare staffing and patient care
If you are motivated by relationship-building, operational excellence, and helping connect healthcare professionals with meaningful opportunities, we encourage you to apply.